7/31/2023 0 Comments X mirage alternative![]() ![]() Select this, complete your order and we'll set these products aside for you. You can then add to your shipment by making more orders. Once you're ready to send, let us know by adding a note to your order or emailing us - we'll then either send you a shipping invoice, or if it's over our free shipping threshold, we'll get it on a courier. Freshness is imperative to us, so please note we can only compile multiple orders for 10 days unless by prior arrangement. We use thick walled cardboard boxes and paper padding for most orders - we try to avoid plastic wherever possible but will sometimes reuse bubble wrap and biodegradable chips from goods that have been sent to us. Very occasionally, an order may arrive damaged due to courier mishandling. We prefer to offer credit on these rare occasions rather than use wasteful packaging on every delivery. If your delivery arrives damaged, please send us a photo of the package and broken contents, and we will arrange a credit or, if practical, a replacement. If you have changed your mind about your order, please contact us ASAP via email or telephone (+44 20 7450 0284) within 14 working days. We regret that due to the nature of our products (designed to be consumed fresh), we are unable to offer refunds after 14 days. The items must be then be returned in their original condition and packaging within 14 days to receive a refund. Ensuring the safe return of the package and postage cost will be the responsibility of you, the customer. Title is retained with Hop Burns & Black Ltd until payment in full is received, and until you, the customer, takes final delivery of the goods. ![]()
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